Question 1

Q1: Can The Electric Basket Be Operated Manually?

Accepted Answer

Question 2

Q2: Can The Basket Be Used When It Is Powered Off?

Accepted Answer

A2: It cannot be used after power failure.

Question 3

Q3: Is The Size Fixed? Can You Customize The Size? Do You Need Extra Money For Customization?

Accepted Answer

A3: Conventional fixed size:600, 700, 800, 900. Non-standard size can be customized, with additional customization fee.

Question 4

Q4: Is Customer Support Available If I Have Any Questions Or Issues?

Accepted Answer

A4: Absolutely! Our customer support team is available to assist you with any questions or concerns you may have. You can reach us through email, phone, or live chat on our website. We strive to provide timely and helpful support to ensure a smooth shopping experience for our customers.

Question 5

Q5: How Can I Track My Order?

Accepted Answer

A5: Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this tracking number to track the status of your delivery on our website or through the shipping carrier's website.

Question 6

Q6: Do You Offer International Shipping?

Accepted Answer

A6: Yes, we offer international shipping to most countries. During the checkout process, you can select your country for shipping options and costs. Please note that customs duties and taxes may apply depending on your country's regulations, and these will be the responsibility of the buyer.

Question 7

Q7: Can I Cancel My Order After It Has Been Placed?

Accepted Answer

A7: Order cancellation is possible if the request is made before the item has been shipped. Please contact our customer support for assistance.

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